Referral Specialist JobNorth Andover, MA 61731

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Why You'll Love This Job

Full Time Referral Specialist for very busy Family Medicine Practice

Responsibilities

  • Greet patients in a calm and helpful manner using excellent customer service skills
  • Process all insurance referrals/prior authorizations as necessary for Specialists, Facilities, MRI, CT/PET Scan etc.
  • Coordinate referrals contacting internal or external specialty departments to schedule appointments
  • Fax all pertinent information to all external physicians for appointments that are scheduled
  • Enter all appointment details into ecw with referral/ prior authorization numbers
  • Empty the Referral line daily
  • Maintain patient confidentiality
  • Other duties as assigned

Skills & Qualifications

Fluent in English AND Spanish
A minimum of a high school diploma or GED
Must have previous experience in a medical office environment
Experience handling referrals/ authorizations

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